Terms of service

Terms of Service

Last updated: 19 April 2026

These Terms of Service govern your use of craftyhobbies.com.au (the "Site") and any purchases you make. By using the Site you agree to these Terms.

1. About us

Crafty Hobbies Australia
ABN: 64 265 295 184
17 Sellers Crescent, Bellambi NSW 2518, Australia
Phone: +61 2 4216 7950
Email: info@craftyhobbies.com.au

2. Eligibility

You must be at least 18 years old, or have a parent or guardian's permission, to make a purchase. By placing an order you confirm you meet this requirement. The Site is not directed to children under 16.

3. Orders and payment

  • All prices are in Australian Dollars (AUD) and include GST where applicable.
  • Acceptance of your order occurs only when we send a shipping confirmation.
  • We may refuse or cancel orders for any lawful reason, including suspected fraud, payment failure or stock shortage; in that case any payment will be refunded in full.

4. Shipping

See our Shipping Policy.

5. Returns and consumer rights

See our Return and Refund Policy. Nothing in these Terms excludes, restricts or modifies any consumer guarantee under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any equivalent mandatory protection in the buyer's country of residence (including the UK Consumer Rights Act 2015 and EU consumer-rights directives where they apply to international online sales).

6. Intellectual property

The Site, its content and our trade marks are owned by us or our licensors and protected by Australian and international copyright and trade mark law. You may use the Site for personal, non-commercial purposes only.

7. Acceptable use

You will not use the Site to: break the law, infringe rights, transmit malware or unsolicited messages, attempt to disrupt the service, or harvest data from the Site without our written permission.

8. Privacy

Your privacy is governed by our Privacy Policy and Cookie Policy.

9. Limitation of liability

To the maximum extent permitted by law, our liability for any loss arising from your use of the Site is limited to the amount you paid us for the goods in question. Nothing in this clause limits liability that cannot be excluded by law, including under the Australian Consumer Law, the GDPR (Article 82), or any equivalent mandatory consumer-protection statute.

10. Governing law and jurisdiction

These Terms are governed by the laws of New South Wales, Australia. Disputes will be heard in the courts of New South Wales, except where mandatory consumer law in the buyer's country of residence requires otherwise.

11. Changes

We may update these Terms from time to time. The "Last updated" date will change. Continued use of the Site after a change constitutes acceptance.

12. Contact

Questions: info@craftyhobbies.com.au.